Privacy policy:
Tarve Agency Oy wants to inform you how we collect, use and disclose information. Tarve Agency Oy is the controller and responsible for this website.
This Privacy Policy describes our practices in connection with information that we collect through websites operated by us from which you are accessing this Privacy Policy (the “Websites”), through the software applications made available by us for use on or through computers and mobile devices (the “Apps”), through our social media pages and apps located at our social media pages that we control from which you are accessing this Privacy Policy” (collectively, our “Social Media Pages”) as well as through HTML-formatted email messages that we send to you that link to this Privacy Policy (collectively, including the Websites, the Apps and our Social Media Pages, the “Services”). By using the Services, you agree to this Privacy Policy.
PERSONAL DATA
“Personal Data” is information that identifies you as an individual or relates to an identifiable individual, including:
Name
Postal address (including billing and shipping addresses)
Telephone number
Email address
We may need to collect and process these types of Personal Data in order to provide the requested Services to you, or because we are legally required to do so, or because such information is of particular importance to us and we have a specific legitimate interest under law to process it. We have a legitimate interest in collecting and processing Personal Data, for example: (1) to ensure that our networks and information are secure; (2) to administer and generally conduct business across Tarve Agency Oy; and (3) to prevent fraud. If you do not provide the information that we request, we may not be able to provide you with the requested Services. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
COLLECTION OF PERSONAL DATA
We and our service providers may collect Personal Data in a variety of ways, including:
Through the Services: We may collect Personal Data through the Services;
When you subscribe to a webinar or an event;
When you download a report; or
Via contact forms.
If you disclose any Personal Data relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use such Personal Data in accordance with this Privacy Policy. Generally, we do not rely on consent as a legal basis for processing your Personal Data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
USE OF PERSONAL DATA
We and our service providers may use Personal Data for our legitimate business interests, including the following:
To respond to your inquiries and fulfill your requests.
To send administrative information to you, such as changes to our terms, conditions and policies, as well as marketing communications that we believe may be of interest. You may receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.
For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities.
DISCLOSURE OF PERSONAL DATA
Your Personal Data may be disclosed:
To our third party service providers who provide services such as website hosting, data analysis, payment processing, information technology and related infrastructure provision, email delivery, auditing and other services.
To third parties, to permit them to send you marketing communications, consistent with your choices if you have opted into such sharing.
OTHER USES AND DISCLOSURES
We may also use and disclose your Personal Data as we believe to be necessary or appropriate: (a) to comply with applicable law, which may include laws outside your country of residence, to respond to requests from public and government authorities, which may include authorities outside your country of residence, to cooperate with law enforcement, or for other legal reasons; (b) to enforce our terms and conditions; (c) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (d) to protect your vital interests or the vital interests of another person.
In addition, we may use, disclose or transfer your Personal Data to a third party in the event of any reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, shares or stock (including in connection with any insolvency, bankruptcy or similar proceedings).
OTHER INFORMATION
“Other Information” is any information that is not Personal Data and does not reveal your specific identity or does not directly relate to an identifiable individual, such as:
Certain browser and device information.
Certain app usage data.
Information collected through cookies, pixel tags and other technologies
Demographic information and other information provided by you that does not reveal your specific identity.
Information that has been aggregated in a manner that it no longer reveals your specific identity.
If we are required to treat Other Information as Personal Data under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Data as detailed in this Policy. For example, information such as IP address and location data constitutes Personal Data under the law applicable in EU jurisdictions.
COLLECTION OF OTHER INFORMATION
We and our service providers may collect Other Information in a variety of ways, including:
Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services (such as the App) you are using. We use this information to ensure that the Services function properly.
Through your use of the App: When you download and use the App, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.
Using cookies: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow the collection of information such as browser type, time spent on the Services, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalise your experience. We also gather statistical information about use of the Services in order to continually improve their design and functionality, understand how they are used and assist us with resolving questions regarding them. If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting a particular cookie (or cookies) from a particular website. You may also wish to refer to https://www.allaboutcookies.org/manage-cookies/index.html. Additional information and further clarity as to the placement of cookies from a current software provider can be found here: https://knowledge.hubspot.com/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser#cookies-from-third-party-systems.
IP Address: Your IP address is automatically assigned to your computer by your Internet Service Provider. Where permissible an IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your approximate location from your IP address.
Analytics. We use Google Analytics, which uses cookies and similar technologies to collect and analyse information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
USES AND DISCLOSURES OF OTHER INFORMATION
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Data. If we do, we will treat the combined information as Personal Data as long as it is combined.
THIRD PARTY SERVICES
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organisations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Data you disclose to other organisations through or in connection with the Apps or our Social Media Pages.
SECURITY
We seek to use reasonable organisational, technical and administrative measures to protect Personal Data within our organisation. We limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions, and they are subject to a duty of confidentiality. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
CHOICES AND ACCESS
YOUR CHOICES REGARDING OUR USE AND DISCLOSURE OF YOUR PERSONAL DATA
We give you choices regarding our use and disclosure of your Personal Data for marketing purposes. You may opt-out from:
Receiving electronic communications from us: If you no longer want to receive marketing-related emails from us going-forward, you may opt-out by unsubscribing using the link at the bottom of our email communications.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt-out.
Your Legal Rights
You have the right to make a complaint at any time to The Finnish supervisory authority for data protection at the Finnish National Supervisory Authority for Data Protection ( tietosuojavaltuutettu.fi ). We would, however, appreciate the chance to deal with your concerns before you approach Tietosuojavaltuutettu so please contact us in the first instance.
You have the right to:
Access your personal data: You can request a copy of the personal data we hold about you and verify how we process it. This is known as a "data subject access request".
Rectify inaccurate data: If any information we hold about you is incorrect or incomplete, you have the right to request its correction.
Erase your data: You can request the deletion of your personal data if there is no legitimate reason for us to continue processing it. However, there may be legal exceptions where we cannot fulfill your request, and we will inform you of these at the time.
Object to data processing: You have the right to object to the processing of your personal data, especially when based on our legitimate interests or for direct marketing purposes. We will assess your objection and respond accordingly.
Restrict data processing: In certain situations, you can request the restriction of processing your data. This means we can store the data but not actively use it. This may apply, for example, while we verify the accuracy of your data or if you contest its processing.
Data portability: You have the right to request the transfer of your personal data to you or a third party in a structured, commonly used, and machine-readable format. This applies to data you provided with your consent or that was used to perform a contract with you.
Withdraw consent: If you have consented to the processing of your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before your withdrawal.
Making a Complaint:
If you have any concerns about how we process your data, you can contact us directly. You also have the right to lodge a complaint with the Finnish National Supervisory Authority for Data Protection.
If you would like to exercise any of your rights noted above, you may contact us at:
Tarve Agency Oy
T: +358 440 456 440
E: hello@tarveagency.com
In your request, please make clear what Personal Data you would like to have changed, whether you would like to have your Personal Data suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Data. For your protection, we may only implement requests with respect to the Personal Data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances
Please note that we may need to retain certain information for record keeping purposes. There may also be residual information that will remain within our databases and other records, which will not be removed.
RETENTION PERIOD
We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
USE OF SERVICES BY CHILDREN
The Services are not directed to individuals under the age of 16, and we do not knowingly collect Personal Data from individuals under 16.
SENSITIVE INFORMATION
We ask that you not send us, and you not disclose, any sensitive Personal Data (e.g., national insurance or social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.
UPDATES TO THIS PRIVACY POLICY
We may change this Privacy Policy. Any changes will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy.
CONTACTING US
Tarve Agency Oy is the company responsible for collection, use and disclosure of your Personal Data under this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at hello@tarveagency.com or:
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.